FREQUENTLY ASKED QUESTIONS
How long do lash extensions last?
The natural growth cycle of your lashes is 6-8 weeks. With proper after care, lash extensions should last about 4-6 weeks with recommended 2-3 week refills.
Wetting lashes less than 24hrs after your lash appointment, changes in hormone levels, increased stress, seasonal allergies, crying, prescription medications, excessive rubbing of eyes, washing face and lashes with cleansers containing glycol and/or oil, rubbing face with towel or washcloth and sleeping on your face may decrease the life of your lash extensions.
Do lash extensions make my own lashes fall out?
No, absolutely not! This is a complete myth.
At The Parlour, many of our clients regularly refill their lash extensions and experience no breakage.
It is extremely important to have your lash extensions applied by a qualified lash stylist who only uses quality products.
Why can't I open my eyes during my lash appointment?
Lash extension adhesive is safe but can have strong fumes that irritate sensitive eyes. Opening your eyes during your lash appointment will cause you to experience a burning sensation (similar to when you swim in a pool with a large amount of chlorine) or may result in your eye "tearing up". Opening your eye during your lash appointment can also cause redness that may last for up to 3 days. Plan ahead and give yourself the time to just relax and enjoy yourself during your appointment!
How long is the lash application process?
The application process for a full set of lash extensions takes about 2 hours (up to 2.5 hours for volume/3D lashes).
You will lay comfortably on a massage bed with your eyes closed. You will have a gel pad applied to the under eye area to cover your lower lashes. You will relax and may even fall asleep as the lashes are applied one-by-one.
What is the difference between mink and silk lash extensions? What is the difference between classic and volume (3D) lashes? What should I do if I lose lashes?
We recommend getting a "fill" or touch up every 2-3 weeks to replace any fallen lashes and to fix any lashes that have grown out too much. If you wait too long to get a refill, too many eyelash extensions will have fallen out and you will require a full set.
Can I wet my lashes?
Please wait 24 hours after your lash appointment to wet/wash your lashes. You can wash your face and lashes, go swimming, cry or sing in the rain!
We ask that you avoid your lashes coming into contact with steam and saunas for 24 hours after your lash appointment.
When washing your face use an oil free makeup remover or facial cleanser. Use a wash cloth to carefully remove the cleanser from your face avoiding the lash/eye area.
How do I clean my lashes?
Use a Lash cleanser to clean your lashes. Cleaning your lash extensions will make them last longer and keep your lashes healthy.
Step 1- Wash your hands
Step 2- Pump a drop or two of lash cleanser (available at The Parlour) onto a clean eyeshadow brush (or your fingers).
Step 3- Close one eye and gently cleanse your lash with the eyeshadow brush using downward strokes (from lash root down to lash tip)
Step 4- Rinse cleanser completely
Step 5- Use a clean mascara brush to brush lashes.
Do I need a sealer ?
We recommend that all our clients use a lash sealer every 3 days to extend the life of their lash extensions. It is also beneficial to your natural lashes as the sealer deposits vitamins to help keep natural lashes healthy and strong. Many of our clients experience significant lash growth and improved lash retention once they begin using the lash sealer.
Can I wear Mascara?
Mascara is not recommended. It will lessen the life of your extensions. If you do apply mascara, it must be a "lash-safe" mascara (available at The Parlour). If you wear mascara, you can only apply it to the tips of the lashes -applying it close to the roots will weaken the lash glue and may cause you to rip out your lashes.
Can I curl my lashes?
Mechanical lash curlers are not recommended. Silk lashes (used for classic and volume lash extensions) have an artificial curl to them and should hold that curl. If you do need to curl your lashes (mink), use a heated lash curler.